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Edinburgh, City of Edinburgh
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Pensions Admin Support Associate

Pensions Admin Support Associate

Davies Talent Solutions

Posted a day ago, valid for 25 days

Edinburgh, City of Edinburgh EH105BP, Scotland

Full Time

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Sonic Summary

We are seeking motivated individuals for a 4-month contract as Pensions Admin Support Associates in Edinburgh.
Candidates should have a strong background in Financial Services or regulated sectors, especially in Complaints Handling, Case Management, or Customer Service.
Experience in Pensions is a bonus but not essential, and no specific prior experience in this role is required.
The position offers a salary of £160 per day inside IR35 via Umbrella, with a mid-February start date.
This role involves processing customer requests related to pensions and delivering excellent customer service in an office-based environment.

We are seeking motivated individuals to join our longstanding client in Edinburgh on an initial 4-month contract as Pensions Admin Support Associates. While previous experience in this specific role isn't required, we are looking for candidates with a strong background in Financial Services or other regulated sectors, particularly in Complaints Handling, Case Management, or Customer Service. Any experience in Pensions would be a bonus, but it’s not essential.As a Pensions Admin Support Associate, you will be responsible for supporting customers with their pension-related requests, including valuations, contributions, bereavements, and other ad-hoc tasks. This is a fantastic opportunity to develop your skills within a well-established organisation.Key Responsibilities:

Process customer requests related to pensions, including valuations, contributions, and bereavements.
Manage cases and handle customer queries professionally.
Deliver excellent customer service while supporting pension-related processes.
Perform other ad-hoc administrative tasks as needed.

What We’re Looking For:

Strong experience in Financial Services or other regulated sectors, particularly in Complaints Handling, Case Management, or Customer Service.
No prior Pensions experience necessary, but an interest or willingness to learn is ideal.
Excellent communication skills and attention to detail.
A proactive, solution-focused approach to customer service.
Ability to work effectively in an office-based environment.

Details:

£160 P/D inside IR35 via Umbrella
Mid-February start date
4-month initial contract
Edinburgh – office-based
Monday – Friday, core hours

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