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Administrator Mat Contract West Edinburgh

Office Angels
Posted 20 hours ago, valid for 6 days
Location

Edinburgh, City of Edinburgh EH105BP, Scotland

Salary

£25,000 - £27,000 per annum

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Service Administrator position is a maternity contract based in West Edinburgh, requiring candidates to have their own transport.
  • The role offers a salary ranging from £25,000 to £27,000 per annum, depending on experience.
  • Candidates should possess proven work experience as an Administrator along with strong organizational skills and proficiency in MS Office.
  • Key responsibilities include managing client call-out requests, generating monthly reports, and maintaining vehicle stock levels.
  • This fixed-term contract lasts for 12 months and is ideal for proactive individuals seeking to provide exceptional administrative support.

Job Title: Service Administrator (Maternity Contract)

Location: West Edinburgh (you will need your own transport to get to the location)

Remuneration: £25,000 - £27,000 per annum D.O.E

Contract Details: Fixed Term Contract, 12 months

Responsibilities:

  • React to client 'call out' requests and accurately log them onto the software package, ensuring all relevant information is recorded.
  • Handle follow-up visits and equipment requirements, ensuring clients have copies of service reports
  • Generate monthly client reports and create line and bar charts in Excel
  • Maintain an up-to-date contract list
  • Prepare and action monthly reports in compliance
  • Provide weekly reports on invoicing status, number of calls attended, and invoicing
  • Ensure all chargeable call outs are invoiced and chased where applicable
  • Monitor invoicing, including credits issued, and proactively manage incoming payments
  • Manage vehicle stock levels, liaising with engineers for returns or replacements, and maintaining spare vehicle stock.
  • Attend planning meetings to interface with installation teams
  • Book and coordinate engineer training, ensuring records are properly maintained
  • Maintain the call out rota and facilitate effective cover for each area, including an escalation process
  • Respond to quotes requests

SKILLS/EXPERIENCE REQUIRED:

  • Proven work experience as an Administrator
  • Strong organisational skills, including multitasking, time management, and diary coordination
  • Ability to work independently and collaboratively within a team
  • Proficiency in MS Office

Join our client's dynamic team as a Service Administrator in the West of Edinburgh! This is an exciting opportunity for an experienced Administrator to take on a rewarding position within a forward-thinking organisation.

As a Service Administrator, you will be responsible for efficiently handling client 'call out' requests, maintaining accurate records, and ensuring timely follow-ups and equipment management. You will also assist in generating monthly reports and charts, providing support for engineers, managing invoicing processes, maintaining vehicle stock, coordinating training requirements, and ensuring compliance with regulations and data protection policies.

The ideal candidate will have proven experience as an Administrator or in a similar role. Have strong organisational skills, the ability to multitask, and proficiency in MS Office are essential for success in this role.

If you are a proactive and motivated individual with a passion for providing exceptional administrative support, then we want to hear from you! In return, our client offers a competitive salary, a fixed-term contract, and the opportunity to work within a collaborative and dynamic team.

Don't miss out on this fantastic opportunity. Apply now and take the next step in your career as a Service Administrator!

This vacancy is being advertised on behalf of Office Angels who are operating as an employment agency. Office Angels are an equal opportunities employer.

**If you are currently registered with Office Angels and interested in this role please contact your consultant directly by email**

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.