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Benefits:
- Partly office-based, partly site-based role
- Travel Opportunities
- Team Events
- Bonus Scheme
The Role:
Are you an experienced F&B Manager —or an exceptional Deputy Manager—looking to elevate your career in hospitality? We're searching for a top-tier Operations Lead to join a growing hotel/hostel group. This exciting opportunity is perfect for someone passionate about delivering exceptional guest experiences and eager to grow into a leadership role in the industry. As F&B Manager, you'll work closely with senior management, overseeing operations across multiple properties across several cities. This is an ideal role for a proven hospitality professional who thrives in a fast-paced environment, excels at operational excellence, and is ready to make a significant impact in the hospitality sector.
Key Responsibilities:
- Assist in managing and maintaining administrative tasks, such as filing, data entry, and document organization.
- Schedule meetings, appointments, and manage calendars for the operations team.
- Prepare and distribute reports and documents as required.
- Monitor and maintain inventory levels for office supplies, equipment, and materials.
- Coordinate with vendors for procurement and ensure timely deliveries.
- Maintain accurate records, databases, and information related to operations activities.
- Generate and analyse reports to support decision-making and performance improvement.
- Communicate effectively with team members and other departments to ensure a seamless workflow and information sharing.
- Assist in both internal and external communication, including email correspondence and phone calls.
- Assist in the coordination of day-to-day operations, tracking and reporting on project progress, and resolving operational issues.
- Contribute to the development of operational processes and procedures to drive efficiency.
- Assist in identifying and resolving operational challenges.
- Contribute to the development of solutions and process improvements.
- Assist in recruiting seasonal staff, from interviewing to onboarding stages.
- Manage and monitor online job ads and applications.
- Lead training and onboarding for new team members.
- Previous experience in the hotel/hostel or hospitality industry is preferred
- Proactive and self-starting, with a strong willingness to take initiative to improve processes.
- Exceptional communication and interpersonal skills.
- Detail-oriented and well-organized with strong multitasking abilities.
- A team player who thrives in a collaborative work environment.
- Proficiency in using office software and systems
If you are keen to discuss the details further, please apply today or send your CV to Kate B OR call
