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Regional IT Support Engineer | Up to 35k + 5k Car- Scotland
Would you like the opportunity to work for a leading company within their industry, one that will offer you a career progression opportunity to progress your IT Support career from 2 line to 3rd line? Also providing a very down to earth working environment where you can freely discuss issues and ideas.
Don't worry if you're coming from a different IT background, the key thing is your 2nd/3rd line skills, your eagerness to learn, your problem solving skills and your ability to work as part of a team and take ownership. Your passion for providing a great IT service will go a long way here. To succeed in this role you must be able to drive and enjoy travelling to different sites and have previous experience in a field based role.
Our Regional IT Service Specialist provides onsite IT support duties to our customers at various sites. This is a technical customer-facing, field-based role to ensure the integrity of our centres-based IT services. You will work very closely with our customers and key stakeholders, across our centres. You will be constantly seeking ways to provide great IT service to our customers, both internal and external. This is the perfect role for a technician who has a year or two of experience within a support based role with field based work.
You will have the following experience to excel in this role:
- Microsoft Windows server administration.
- Windows Desktop imaging, support, and administration.
- Experience in managing IT service, support, and project delivery initiatives.
- Experience in VIP / Senior management support, education, and training.
- Sound understanding of Active Directory and Group Policy configuration.
- Hands on network experience of LAN/WAN, wireless networks, switches, routers, and security technologies such as firewalls.
- Mobile technology support of devices such as apple, android, and Microsoft platforms.
- Good understanding of audio / visual components and supporting technologies.
As the Regional IT Service Specialist, you will support a number of centres across the country, this will mean to Glasgow, Edinburgh and other Scotland branches and will take ownership of IT issues. You will develop and maintain a deep level of understanding of the Centre IT infrastructure including architecture such as network, server, desktop, backup & recovery processes. You will provide both hands-on technical support duties and supervision of our Centres third party IT suppliers, as well as supporting in non-technical issues where appropriate.
You will be given a salary of up to 35,000 + car allowance which can be used for one of their Band 4 vehicles or put on top of your salary as 5,000.
The role comes with some great benefits such matched pension up to 5%, 25 days holiday and many more!
Get your application over now you won't want to miss out on this fantastic opportunity.
Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law.
Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.
By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
