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Reservations Coordinator - City Centre Edinburgh

The Edinburgh Recruitment Agency Ltd
Posted 9 hours ago, valid for a month
Location

Edinburgh, City of Edinburgh EH105BP, Scotland

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Reservations Coordinator position is based in Edinburgh, working from 9am to 5pm, five days a week on a rota basis.
  • The salary for this role is £26,000 plus benefits.
  • Candidates should have a passion for delivering outstanding customer service and possess strong communication skills.
  • The role requires problem-solving abilities, proficiency in Microsoft Word and Excel, and a keen eye for detail.
  • Previous experience in customer service is preferred, and applicants should be ready to join a dynamic team.

Reservations CoordinatorEdinburgh 9am - 5pm, 5 days over 7 (rota basis)£26000 + Benefits

Are you passionate about delivering outstanding customer service? Join our award-winning serviced apartment provider, who are seeking a Reservations Coordinator/Administrator to deliver exceptional service to leisure and corporate guests in Edinburgh.

�? Key Responsibilities:

  • Manage guest journey from booking to check-out.
  • Proactively assist guests with bookings, payments, and enquiries.
  • Respond to guest feedback, ensuring a high level of satisfaction.
  • Support the team in daily administrative tasks (reports, spreadsheets, reviews).

�? What We're Looking For:

  • Customer service excellence with strong communication skills.
  • Problem-solving skills to handle complaints effectively.
  • Tech-savvy (Microsoft Word & Excel).
  • Organised & adaptable with a keen eye for detail.
  • Team player with a positive, flexible attitude.
  • Friendly, supportive work environment.

Ready to join a dynamic team? Apply today and take the next step in your career!

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

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