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Senior Technical Author

Be-IT Resourcing
Posted 16 hours ago, valid for 13 days
Location

Edinburgh, City of Edinburgh EH105BP, Scotland

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position available is for a Senior Technical Author in a hybrid work setting in either Edinburgh or Glasgow, offering a salary of up to £48,000 depending on experience.
  • The ideal candidate should have 3-5 years of experience in a similar commercially facing role, focusing on user-facing documentation and technical writing.
  • Key responsibilities include developing and reviewing technical content, collaborating with team members, and advocating for high-quality documentation.
  • Applicants should be proficient in markup formats like Markdown and XML, and familiar with tools such as GitHub and CI/CD processes.
  • The role offers additional benefits including 26 days of annual leave, flexible working arrangements, and private healthcare options.

Senior Technical Author

Hybrid (2 days per week) Edinburgh or Glasgow

Up to £48,000 DOE

We are exclusively seeking a UX Architect to join our longstanding FinTech Client in either Glasgow or Edinburgh.  This is an exciting opportunity to join a fantastic team who are going through a significant period of growth.

Key Responsibilities & Accountabilities

  • Develop and review technical content for our products and services, including user manuals, online help, release notes, API documentation, and technical guides.
  • Assist the team in delivering tasks by completing your own work and supporting others, collaborating with VP and senior staff on the design and development of our platform's documentation.
  • Advocate for high-quality documentation and its positive impact on our users.

Relevant Experience and Qualifications

  • 3-5 years of experience in a similar commercially facing role, with a proven track record of successful user-facing documentation and other technical writing outputs.

Skills:

  • Proficiency in common markup formats such as Markdown, XML, JSON, and HTML/CSS.
  • Experience with CI/CD tools, GitHub, SDLC, and Scaled Agile.
  • Ability to ensure documentation and other technical writing outputs are accurate, consistent, easy to understand, and well-tailored to the audience.
  • Capability to articulate technical matters to non-technical stakeholders and, if necessary, customers.
  • Core tools: Word, Excel, PowerPoint, Visual Studio/VS Code, PanDocs, MkDocs.

Planning and Time Management

  • Collaborate with key stakeholders.
  • Manage multiple complex and potentially competing tasks and priorities.
  • Stay alert to potential risks.

Teamwork

  • Work effectively to achieve team goals, regularly consulting with your manager.
  • Keep leads and team members updated on status through daily stand-ups and task/issue tracking.
  • Contribute to the team by consistently delivering high-complexity, high-impact documentation and other technical writing outputs.
  • Foster effective collaboration between teams in different areas of the company.

What’s in it for you?

  • An annual leave package of 26 days, plus public holidays + your birthday off!
  • The option to buy extra annual leave days.
  • Flexible working arrangements to suit your lifestyle.
  • Annual Company & Personal Performance Bonus Awards.
  • Employee Nominated On-The-Spot Bonus Program.
  • Employee-Referral Scheme.
  • Private healthcare and hospital cash plan that covers employees' partners and dependents.
  • Group Life Insurance.
  • Income Protection.
  • Length of service awards.
  • Free financial advisory services.

Keen to hear more about this exciting role?  Get in touch with Zoe Calder at Be-IT – ,

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

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