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- Day to day team/line management of all onshore PMO team members in line with the business prescribed management framework.
- Team objective setting to drive team performance in line with broader business objectives.
- Personal objective setting in support of personal development and strategic team goals.
- Full and half year appraisal reviews.
- Monthly 121s
- Coaching, mentoring in support of personal objectives and development goals.
- Day to day team/line management of the offshore GCC Project Co-Ordination Team Leader.
- Team objective setting to drive team performance in line with broader business objectives.
- Personal objective setting in support of personal development and strategic team goals.
- Feed into GCC Project Co-Ordinator objectives and performance management activities.
- Hold overall responsibility for the services & outputs delivered by the EMEA PMO
- Work to ensure that existing services are delivered as defined.
- Identify and implement suitable governance measures to the EMEA portfolio of projects.
- Identify and implement appropriate Quality Assurance measures to the EMEA portfolio of projects.
- Provide initial point of escalation for internal customers and PMO team members.
- Ensure all process and procedural documentation is maintained in line with any service evolution.
- Work toward continual improvement for all services identifying opportunity to enhance, expand or increase efficiency wherever possible.
- Cross skill PMO team (onshore & offshore) installing resilience into every aspect of the PMO’s service portfolio.
- Effectively manage changes in demand alongside team members training, development, holiday & sickness.
- Work directly with Project Leads, driving the definition & launch of improvement initiatives into the Project Management work streams.
- Associates/Bachelors degree required and/or equivalent experience.
- 5+ years’ experience of working in a project focussed environment.
- 2+ years’ experience in a supervisory, team lead or line management role
- Experience at working both independently and in a team-oriented environment.
- Experience with MS Office suite of software products with an emphasis on Excel.
- Intermediate Excel
- Numeric and the ability to work with and interpret numeric data.
- Process driven and able to follow predefined ways of working.
- Strong written and oral communication skill
- Strong organizational skills
- Ability to prioritize and execute tasks in a high-pressure environment is crucial.
- Well organized with the ability to multi-task
- Ability to work under the pressure of many simultaneous project needs.
- Can conform to shifting priorities, demands and timelines through analytical and
