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Elland
Ict help desk manager
Service Desk Analyst

Service Desk Analyst

Venn Group

Posted 5 hours ago, valid for 2 hours

Elland, West Yorkshire HX5 9BX, England

£22,000 - £26,400 per annum

Full Time

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Sonic Summary

Venn Group is recruiting for a Service Desk Analyst position located in Elland near Halifax.
This is a fully on-site role, requiring work from Monday to Friday, with an initial contract duration of 3 months.
Candidates should possess a confident telephone manner, an interest in the IT sector, and the ability to provide first-line IT support.
Previous IT experience is advantageous but not mandatory, and candidates must document all calls, issues, and resolutions.
The salary for this role has not been specified, and no specific years of experience are required.

Venn Group are currently recruiting for a Service Desk Analyst to be based in Elland near Halifax

This role is fully on-site Monday-Friday

The contract is initially for 3 months

The successful candidate must:

Have a confident telephone manner
Have an interest in the IT Sector
Be able to provide first line IT support to users
Escalate issues when they cannot be resolved initially
Document all calls, issues and resolutions received by the Service Desk

Previous IT experience is advantageous but not essential

For more information please call or email

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