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The role: Later Living Officer
Location: Enfield
Job Type: Full Time Contract
Pay: 22 Per Hour
The role:
Provide high quality and comprehensive support to the service user to empower them to plan, work towards and achieve their outcomes.
Working effectively individually and as part of a team, to achieve service outcomes and actively contribute to the development and smooth running of the service in accordance with local policies procedures and legislation.
Working effectively individually and as part of a team, to achieve service outcomes and actively contribute to the development and smooth running of the service in accordance with local policies procedures and legislation.
Manage complex casework including but not limited to safeguarding, domestic abuse, mental health, older people support, hoarding, property condition, mediation and dispute resolution, anti-social behaviour, alcohol and substance misuse and troubled families.
Essential skills:
- As a regular and intrinsic part of this role requires you to speak to members of the public in English, the ability to converse at ease with customers and provide advice in accurate spoken English is essential and consistent with the requirements of this role. This role also requires you to be polite and courteous when conversing with the public.
- Knowledge of housing law and understanding of the issues involved in managing supported housing or housing for the elderly
- Experience of delivering customer facing multi-landlord tenure blind tenancy management, complex casework management
- Experience of delivering property management function and knowledge of underlying health and safety and residents' safety regulations and other regulatory principles
For more information please call Sam on (phone number removed)
