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Location: Enfield, EN1
Salary: £25,000 - £28,000
Working Hours: Monday - Friday (9:00am - 5:00pm)
Job Code: JD1980
IT Assistant
Are you a tech-savvy individual with a passion for IT? Our client in Enfield/Brimsdown is seeking a motivated IT Assistant to join their friendly and dynamic team. This is a fantastic opportunity to make a real impact, supporting multiple UK sites and helping colleagues with their IT needs.
As a key member of this small but vital team, you'll play a crucial role in maintaining and updating systems, ensuring smooth operations across the organisation. While occasional travel to other sites may be required, you'll primarily be based in Enfield/Brimsdown.
This is a chance to work alongside experienced professionals who are eager to mentor and support your development. While prior IT support experience is a plus, we're also keen to hear from individuals with a genuine enthusiasm for technology and a strong willingness to learn.
If you're reliable, eager to contribute, and passionate about all things IT, we encourage you to apply! This is your chance to gain valuable experience and grow your IT career within a supportive and expanding environment.
Key Responsibilities:
- Provide technical support across the company
- Responded to requests for assistance in a timely manner
- Support suers of the internal database raising a case external support where necessary
- Diagnose and fix issues with company issued hardware, including PC’s, laptops, tablets and smartphones
- Proactively monitor email security filtering and anti-virus solutions
- Ensure devices are receiving latest security patches
- Proactively monitor Office 365 account
- Undertake projects at the request of the IT Manager such as auditing assets, enrolling devices into the system
- Help the company achieve Cyber Essential certification
- Gain an understanding of internal software tools to support users
The successful candidate will have:
- Previous experience in an IT Support role is desirable but not essential
- Excellent customer service skills
- Friendly communication skills
- The ability to work well within a small team
- A strong interest in keeping up to date with the latest IT trends and technologies
Benefits:
- 28 Days Holiday Inc. Bank Holidays
- Private Pension - Company contribution 4%
- Life Assurance cover
- No weekends
- On Site Parking
Despite our best efforts it is not always possible to respond to every application individually due to the high volume of responses we receive on each vacancy. Only candidates who are short listed will be contacted for this particular role and if you have not heard from us within 7 days please assume that you have not been successful. However, we will keep your details on our database, and will contact you when other suitable positions become available.
