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Customer Services Administrator

Reed
Posted 12 days ago, valid for 21 days
Location

Epsom, Surrey KT18 7EW, England

Salary

£30,000 - £35,000 per annum

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • We are looking for a Customer Services Administrator for a full-time position in Chessington, offering a salary between £30,000 and £35,000 per annum.
  • The successful candidate will support Sales Managers and the Office Manager with various administrative tasks in a fast-paced environment.
  • Key responsibilities include generating quotations, processing sales orders, and providing exceptional customer service via phone and email.
  • Candidates should have experience in a similar customer support or administrative role, along with strong organizational and communication skills.
  • This role requires a proactive approach to problem-solving and the ability to work independently, with good health to perform all duties.

Customer Services Administrator

  • Job Type: Full-time
  • Location: Chessington (5 days onsite)
  • Salary: £30,000 - £35,000 per annum

We are seeking a proactive and dedicated Customer Services Administrator to join our client’s dynamic team. This role is essential in supporting our Sales Managers and the Office Manager with a variety of administrative tasks. If you thrive in a fast-paced environment and are committed to delivering high-quality support, we would love to hear from you.

Day-to-day of the role:

  • Ensure quality within all administrative functions.
  • Support and assist all Sales Managers with daily tasks.
  • Assist the Office Manager as required.
  • Generate accurate and timely quotations for clients.
  • Assist with all sales invoicing and processing sales orders efficiently.
  • Handle customer phone calls and emails, providing exceptional service.
  • Provide holiday cover for other office department positions, excluding Finance.
  • Manage and coordinate hospital courses and exhibitions.
  • Coordinate bookings for demonstration equipment.
  • Organise loans of table-top microscopes and ensure smooth handling of bookings.

Required Skills & Qualifications:

  • Experience in a similar customer support or administrative role.
  • Excellent organisational skills and the ability to manage multiple tasks simultaneously.
  • Strong communication skills, both verbal and written.
  • Proficiency in office software and administrative systems.
  • A proactive approach to problem-solving and the ability to work independently.
  • Good health and the physical ability to carry out all duties.

This is an excellent opportunity to join a dynamic company. Please apply by responding to this advert with an up-to-date copy of your CV.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.