Sales & Marketing Executive

• Job Title: Sales & Marketing Executive
• Location: Hybrid working - office and branch working according to business needs, each week. Central office is based at The Kirkgate, Epsom, Surrey, with branches across England and Scotland.
• Salary: £35,000 - £40,000 depending on experience
• Hours: Full time hours, Monday to Friday - 9am to 5pm

Life at Prestige

People are at the very heart of Prestige, and we want to make life better for them. As a Sales & Marketing Executive, you'll grow and develop in an exciting business that puts people at the centre of everything we do.

Prestige Nursing & Care has provided home care for over 75 years and we have 30 local offices in England and Scotland. Our aim is to lead the care industry by providing high quality, personalised and specialist services to our clients.

Your role at Prestige

At Prestige Nursing & Care we pride ourselves on our ability to provide specialist Homecare Services for individuals of all ages living within their own homes. We are committed to ensuring each individual receives a person centred, professional service through our local teams of professional carers and registered nurses.

The sales and marketing executive is an integral role to help bridge the gap between sales and marketing across our prospective franchisee and client audiences.

It will require the ability to influence the sales, customer experience and service improvement in order to drive business growth and support our branch teams in the delivery of high-quality person-centred care.

Responsibilities

• Understand Prestige Nursing & Care's vision and work to achieve the company objectives.
• Manage packages and enquiries via our digital referral sites, ensuring efficient and effective communication with potential franchisees and clients to maximise the benefit of our services.
• Develop and maintain strong relationships with media representatives and suppliers, securing valuable partnerships that support brand growth.
• Oversee the management of the tender portal.
• Actively manage client relations, maintaining positive interactions throughout the customer journey.
• Track sales data, conduct market and competitor research, and create insightful sales performance reports.
• Utilise our CRM system to effectively manage client interactions and optimise sales opportunities.
• Support brand management and campaign development initiatives across online and offline channels.
• Conduct internal mystery shops to identify areas for improvement and ensure a seamless customer experience.
• Professionally handle enquiries, ensuring timely responses and clear communication.

Skills and qualifications we're looking for

Essential

• Excellent communication skills - clear and effective at all levels - verbal, written and presentation.
• Numerate and analytical - ability to analyse and interpret complex data sets, provide evidence-based reports and derive valuable insights and analysis to drive business decisions.
• Excellent team player - approachable, constructive, supportive, and positive.
• Ability to work under pressure and to tight deadlines showing drive, motivation, and enthusiasm.
• Ability to use own initiative being creative and good critical thinking skills and manage personal and team workload and diary management.
• Exceptional communication, and interpersonal skills. Demonstrated ability to drive strategic initiatives and manage change effectively.
• Computer literate with Microsoft Office packages, web and design applications

Desirable

• Educated to degree level in a marketing related discipline.
• Experience of working within a franchise network.
• A passion for the care industry and a commitment to exceptional customer service.

What we offer

• A competitive salary
• 28 days annual leave (includes Bank Holidays) increasing every year by 1 to the maximum of 33 days over 5 years' service
• An additional day off for your Birthday
• Blue Light Card
• Refer with the Care Friends mobile app and earn extra money
• Cycle to Work scheme for our Head Office, Regional and Branch colleagues
• Long Service Awards
• Workplace Pension
• Employee assistance programme (EAP) - confidential phone line and online support and resources available to you and your loved ones 24/7
• A range of Family Friendly Benefits - designed to offer you more support, flexibility, and additional time off when you most need it.
• Annual leave purchase (ALP) scheme
• Supportive working environment with ongoing learning and development opportunities.
• A friendly, agile and flexible working culture
• A range of Family Friendly Benefits - designed to offer you more support, flexibility, and additional time off when you most need it.
• Annual leave purchase (ALP) scheme

Please note:

In line with CQC & Care Inspectorate regulations, we require and will undertake Enhanced DBS/PVG, Right to Work, Reference and Employment History checks in line with Government guidelines for this role and safer recruitment best practice.

Whilst we endeavour to keep the recruitment process as short as possible, due to the nature of these important checks there may be extension to timelines.

All our clients are equally entitled to have their needs met in a safe, fair and balanced way. Prestige Nursing & Care colleagues are responsible for promoting Equal Opportunities for all and for challenging any behaviour or practice which discriminates against any client or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, identity or any other perceived difference.

We reserve the right to close this position early.

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