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Kenneth Brian Associates are working on a great opportunity for a fantastic client based in Epsom. They are seeking a confident, professional and enthusiastic individual to join their team.
Working within a friendly team, this is a busy role, and they are looking for someone with strong communication and organisation skills, along with excellent attention to detail.
Specific responsibilities of the role will include:
Responding to phone calls and emails from customers
Resolving queries and issues in a timely manner
Liaising with suppliers and couriers
Giving advice to customers about products
Arranging engineer visits where required
Liaising with engineers and scheduling appointments
Generating reports for management
To be considered for this role, you will need:
Previous experience in an office based Customer Service or Administrative role
Commitment to providing exceptional customer service
Strong administrative skills
Proficient in MS Office, with the ability to learn new systems
Able to multi task and prioritise
Attention to detail
Please note that this role is fully office based, Monday to Friday 9am-5.30pm.
The company offer a salary depending on experience in the region of £26,000, with benefits including onsite parking, 20 days holiday plus bank holidays, pension and genuine opportunities for career progression.
We look forward to receiving your application.
