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Customer Service Advisor

Lloyd Recruitment - Epsom
Posted 3 days ago, valid for 22 days
Location

Epsom, Surrey KT17 1BD, England

Salary

£24,000 per annum

Contract type

Full Time

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Sonic Summary

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  • The Customer Service Advisor role involves assisting house owners, tenants, and property owners with various queries related to repairs on their properties.
  • Candidates should be confident communicators with a strong desire to provide positive customer service and the ability to multi-task during busy periods.
  • Responsibilities include taking details of calls, updating the system, booking appointments, and transferring calls as necessary.
  • The position requires no specific prior experience, as training will be provided to help you get started.
  • The salary for this role is competitive, and applicants are encouraged to refer friends for a chance to earn a retail voucher worth up to 500.

Customer Service Advisor

Working as part of a busy customer service team, you'll be provided with all the training you need to "jump on" the phones, and help house owners and tenants, commercial landlords and industrial property owners and developers, with a range of queries and updates on repairs that are being / need to be carried out on their properties.

You'll need to be a confident communicator, keen to help resolve problems through positive customer service and able to multi-task especially during busy periods.

The Role:

  • Each call will require you to take down details of the specific situation, updating the system accordingly
  • Booking in appointments
  • Transferring calls through to the wider business if needs be

If you feel that you match the above, don't hesitate to send us your CV for consideration.



Refer a friend and earn a retail voucher worth up to 500!

Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.

By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.

Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.

KW14502

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.