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Service Advisor

Additional Resources Ltd
Posted a day ago, valid for 15 days
Location

Epsom, Surrey KT18 7EW, England

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

Retirement Plan
Employee Discounts

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • An opportunity has arisen for a Service Advisor at a well-established car dealership offering excellent benefits.
  • The full-time role comes with a starting salary of £24,500 plus OTE.
  • Candidates should have at least 1 year of experience in a similar role, such as Service Advisor or Service Receptionist.
  • Responsibilities include greeting customers, providing cost estimates, scheduling appointments, and upselling services.
  • The position offers competitive salary, 25 days of annual leave, ongoing training, and various employee benefits.

An opportunity has arisen for a Service Advisor to join a well-established car dealership offering excellent benefits. This full-time role offers starting salary of £24,500 + OTE.

As a Service Advisor, you will be the first point of contact for customers, ensuring their vehicle servicing needs are met with professionalism and efficiency.

You will be responsible for:

  • Greeting customers and identifying their service requirements.
  • Providing clear and accurate cost estimates for vehicle repairs and maintenance.
  • Scheduling service appointments and managing the workshop diary to ensure efficient workflow.
  • Liaising with the workshop to track progress and ensure timely completion of repairs and servicing.
  • Handling cash transactions and maintaining accurate records.
  • Upselling additional services or products where appropriate.

What we are looking for:

  • Previously worked for 1 year as a Service Advisor, Service Receptionist, Service Administrator or in a similar role.
  • Possess experience in a customer-facing role
  • Motor industry experience is beneficial.
  • Proven experience in upselling products or services to enhance customer satisfaction.
  • A full UK driving licence.

What's on offer:

  • Competitive salary plus attractive (OTE).
  • 25 days annual leave.
  • Ongoing training and development opportunities.
  • Employee discounts.
  • Optional car schemes.
  • Pension Scheme
  • Private healthcare options available.

This is an exciting opportunity for a passionate someone to take the next step in your career as a Service Advisor.

Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.

Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.