Administration

Reed

Posted 9 hours ago, valid for 7 days

Epsom, Surrey KT18 7EW, England

£30,000 - £36,000 per annum

Full Time

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Sonic Summary

The Commercial Administrator position in the Commercial Services Department requires a candidate with good organizational skills and attention to detail.
The role involves managing diaries, responding to emails, and liaising with subcontractors while ensuring exceptional client service.
Candidates should demonstrate initiative, a strong work ethic, and exceptional communication skills.
A minimum of 2 years of experience in a similar role is preferred, and the position offers a salary of $45,000 per year.
The successful candidate will work Monday through Friday, 40 hours per week, and will report directly to the Office Manager.

Department: Commercial Services Department

Reporting to: Office Manager

Hours: Monday – Friday, 40hrs per week (covering between 8am – 5pm)

Description

Commercial Administrator

The successful candidate will report directly to the Office Manager but will be expected to work closely as part of a team comprising Commercial Administrators, Team Leaders, Contract Managers, Field Service Managers & Department Managers.

The Key Driver for this role is to achieve exceptional client/customer service, efficiency and cost management, communication across engineers, administration staff and contract managers. The successful candidate will welcome and fully encompass the use of all Company Systems and approved procedures to achieve this, challenging where necessary to further improve or enhance delivery.

Main pre-requisites

< >Good organisational skills Demonstrate initiative and good work ethic Attention to detail Openness to learning Exceptional communication and interpersonal skills Computer skills Diary management of engineers Responding to email queries Answering client/resident phone calls Raising and booking repair jobs Ordering parts/materials Liaising with sub-contractors & raising orders Monitoring contract compliancy via pre-planned maintenance visits Key performance indicators (KPIs) Providing quotations for chargeable works to clients Working from work in progress reports Attend client meetings when required Invoicing when required Working from SABRE action lists (company in house system)

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