Deputy Store Manager

Reporting Line: Store ManagerDirect Reports: Supervisor, Sales Advisors

As a Deputy Store Manager, you will play a pivotal role in supporting the Store Manager in leading your team to deliver exceptional customer service and achieve outstanding sales results. You will take ownership of the store in the manager's absence, maintaining impeccable standards, motivating the team, and ensuring operational excellence in line with company objectives.

• Inspire and lead the team to exceed sales targets through exceptional service and active selling.
• Cultivate a customer-first culture, consistently exceeding customer expectations.

• Step into the Store Manager's role during their absence, ensuring smooth operations and decision-making.
• Support the recruitment, training, and ongoing development of a high-performing team.
• Empower the team with strong product knowledge to maximise customer satisfaction.

• Maintain exemplary standards in store presentation, visual merchandising, and housekeeping in line with company guidelines.
• Ensure accuracy in stock management through regular audits and effective organisation.
• Protect company assets by safeguarding cash, stock, equipment, and premises.

• Champion health and safety policies, ensuring a safe and welcoming environment for customers and the team.
• Implement directives from the Retail Operations team and head office efficiently and effectively.

We're looking for someone who:

• Thrives in a customer-focused environment and takes pride in delivering exceptional service.
• Is target-driven, with a strong commercial mindset and a passion for achieving results.
• Leads by example, inspiring their team with a hands-on and approachable style.
• Communicates clearly and effectively, fostering collaboration and teamwork.
• Is organised, detail-oriented, and skilled at managing both their workload and that of others.
• Can confidently analyse data and take action to improve performance.
• Is comfortable working under pressure and meeting deadlines.
• Is proficient in IT, including Word, Excel, and email.
• Shares an interest in the ProCook brand and its products.

• Demonstrates experience in managing and motivating teams at all levels.
• Possesses strong coaching and mentoring skills, encouraging growth and success in others.
• Highly organised, with the ability to plan and delegate effectively.
• Displays excellent listening skills and a supportive, empathetic approach.

As a Deputy Store Manager, you will:

• Consistently strive to provide an outstanding customer experience in every interaction.
• Work with energy, positivity, and a commitment to delivering excellence in store operations.
• Be competitive and results-driven, always aiming to achieve financial goals and adapt quickly to promotions or visual merchandising updates.
• Collaborate closely with the Store Manager, offering your full support and working as a unified team to achieve shared success.

This is a fantastic opportunity for a passionate and driven individual to grow within a dynamic retail environment. You will play a key role in representing the ProCook brand, leading your team to success, and making a real impact on the store's performance.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.