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Role: Service & Parts Co-Ordinator
Location: Evesham
Salary: 28k -32 DOE
Days: Mon - Fri
Wright Staff Recruitment are currently representing a global leader within the Construction sector who are looking for a Service and Parts Co-Ordinator to join their ever growing team.
Role:
Key duties will include the following:
Processing a high-volume of emails, both internally and externally.
Taking incoming and making outgoing calls.
Troubleshooting & assisting customer enquiries.
Scheduling technician appointments & processing job cards.
KPI reporting of warranty claims with monthly postings.
Managing parts & components stock portfolio.
Receiving and processing orders from customers.
Ideal Candidate:
The following qualities and experience will be required to thrive and develop within this role:
Must be detail oriented.
Hard working, resilient and focussed person with a willingness to succeed.
Excellent communication skills and a high regard for customer service levels.
Polite, courteous manner with customers and colleagues.
Strong organisational skills and ability to prioritise own workload.
Strong IT skills, including Microsoft Excel and Outlook.
Must own car and have full driving licence.
Experience:
- Service & Parts within Construction / Agricultural / Automative Industry 1 year (preferred)
- Administration: 1 year (preferred)
- Fork Lift (Reach) Licence (preferred)
Previous experience with Sage 200 and knowledge of Heavy Plant Machinery would be extremely adventageous in this role, but not a deal breaker.
Hours of work are Monday to Thursday 08:00 - 17:00, Friday 08:00 - 14:30
Wright Staff are acting as an employment business in relation to this vacancy.
