Technical Support Advisor (Mechanical)
£28,000 - £32,000 + Full Product Training + Progression + Company Benefits + Early Finish on a Friday
Evesham
Are you a Technical Support Advisor or similar looking to join a thriving manufacturer who will offer you progression to lead a department, autonomy and an early finish on a Friday?
On offer is an excellent opportunity to join a global, market leading supplier within the construction and mining industries. This well renowned, reputable company have been operating on the Evesham site since 1945, boasting offices and a large distribution facility, meaning that you will be centred in the fast-paced beating heart of their success.
Your role will involve liaising with customers to solve technical issues and advise on the parts required. You will also manage the service desk by assigning jobs to field technicians as well as managing the parts stock portfolio.
You must be happy on the phone and have some excel skills. The business is keen to train and invest in individuals who are looking to lead a team and progress their career.
The Role:
* Dealing with technical queries from customers on the phone and via email
* Assigning technician appointments and processing job cards
* Managing parts and components stock
* Monday-Thursday 8:00-17:00 Friday 8:00-14:30
The Person:
* Experience working in a product servicing / support role
* Experience answering technical enquiries in aftersales
* Full UK Driving License and Vehicle
Reference number: BBBH17491
Keywords: Technical, service, sales, account manager, technical, tech, manufacturing, construction, mining, Evesham, Worcestershire
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.
Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Back to searchTechnical Support Advisor (Mechanical)
Ernest Gordon Recruitment
Posted 2 days ago, valid for a month
Evesham, Worcestershire WR11, England
£28,000 per annum
Full Time
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Sonic Summary
- The position is for a Technical Support Advisor (Mechanical) with a salary range of £28,000 to £32,000, including full product training and company benefits.
- The role involves solving technical issues for customers, managing service desk operations, and overseeing parts stock.
- Candidates should have experience in a product servicing or support role, particularly in handling technical inquiries in aftersales.
- Working hours are Monday to Thursday from 8:00 to 17:00 and Friday from 8:00 to 14:30, with an early finish on Fridays.
- A full UK driving license and vehicle are required, and the company is looking for individuals eager to progress their careers.
