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Administrative Officer
A fantastic opportunity has arisen for a highly organised and dedicated individual to join a dynamic Parking team as an Administrative Officer. This role is crucial in ensuring the smooth running of administrative processes, providing essential support to the team, and delivering excellent customer service.
The successful candidate will be responsible for managing and responding to incoming work requests, handling parking appeals, generating reports, and maintaining accurate records. They will play a key role in supporting mobile-based lone workers within the Community Services team, ensuring timely and friendly responses to enquiries through various communication channels. Acting as a key point of contact, they will liaise with residents, track cases, and assist in environmental enforcement processes by sending communications and coordinating with other departments.
This position requires someone with strong organisational skills who can effectively prioritise tasks and manage workloads while providing regular updates and reports. The ability to escalate issues when necessary, produce minutes for team meetings, and support special events and emergencies is essential. The ideal candidate will be a proactive team player who takes pride in delivering a high standard of service and contributing to the success of the team.
If you have excellent administrative skills, attention to detail, and a passion for providing outstanding support in a fast-paced environment, we encourage you to apply.
