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Were ChannelPorts, a leading specialist in cross-Channel customs solutions. For over 50 years, weve helped some of the biggest names in freight and logistics get their goods where they need to beon time and with minimal complexity. Joining the Getlink group (who also own Eurotunnel and Le Shuttle) has boosted our global reach and given us the resources to become one of the markets broadest end-to-end customs services providers.
We are looking for a Sales Administrator to join our Exeter based team. You will play a key administrative role in supporting the sales team and provide an important link between the sales team and customers.
We are open to considering full-time or part-time options for the role. Please state on your application which hours you are applying for.
Key Responsibilities:
- Manage phone calls and correspondence
- Maintain accurate customer database
- Prepare customer quotes and formal agreements
- Following up sales quotations
- Receiving and processing new leads via telephone, email and web
- Source, create and update prospect database
- Produce reports
- Learn and be proficient in all sales systems used
- Collaborating with internal teams, including marketing and customer support, to ensure a seamless client experience
Required Skills & Experience:
- Customer Service or Administration experience
- Strong IT skills including MS Office and email systems
- Excellent verbal and written communication skills
- Detail-oriented with multitasking ability
- Collaborative and customer-focused
