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Customer Service Advisor

Gap Personnel
Posted 16 days ago, valid for 7 days
Location

Exeter, Devon EX4 2PL

Salary

£25,000 per annum

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Gap personnel Exeter is recruiting for a Customer Service Advisor in Exeter, Devon, offering a permanent opportunity.
  • The role is accessible via public transport and involves providing excellent customer service for an award-winning insurance brand with over 110 years of experience.
  • Candidates should have experience in selling or cross-selling and possess strong customer service skills, with a preferred CII certification.
  • The position offers a salary of £25,000 per annum, with working hours from Monday to Friday, 9:00 AM to 5:00 PM.
  • Successful applicants will be proactive team players who adhere to company policies and health and safety regulations.

Customer Service Adviser

Exeter, Devon

Permanent Opportunity

gap personnel Exeter, are currently recruiting for a Customer Service Advisor based in Exeter, Devon. This role is easily accessible via Public Transport.

Do you want to join an award-winning Insurance Brand where providing excellent customer service has been at the heart of the business for over 110 years.

We are looking for a candidate that can deliver a premium and efficient service to a full customer service base.

As a Customer Service Advisor your duties will include:

  • Maintain high levels of communication.
  • Maintain customer / account details.
  • Taking inbound calls
  • Managing and amending changes to customer policies.
  • Cross selling of insurance policies.

About You:

  • Certified CII (Preferred)
  • Microsoft Office Competent
  • Selling or Cross-Selling experience
  • Strong level of Customer Service

Working Hours & Pay:

  • Hours: Monday to Friday, 0900am – 1700pm 
  • £25,000 per annum

Benefits:

  • Free Onsite Parking
  • Training opportunities to gain relevant licences.

Key skills; Office Administration, Customer Service, Microsoft, Cross-Selling, Selling

Successful candidates will be pro-active team workers, liaising and co-operating with all members of staff. Operate within the confines of company policy and procedure requirements, including integrity and confidentiality in respect of the business. Abide by health and safety legislation in respect of yourself and others.

Sound like the job for you? Click APPLY to upload your CV and one of our friendly team will be in contact. Don’t have a CV? Call the office on and we will help you with your registration.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.