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German speaking Customer Service Administrator

Euro London
Posted 16 days ago, valid for 3 days
Location

Exeter, Devon EX4 2PL

Salary

£23,500 - £24,000 per annum

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • We are looking for a German-speaking Customer Service Administrator to join our team in Exeter on a permanent basis.
  • The position offers a hybrid working arrangement with a salary ranging from £23,500 to £24,000 per annum.
  • Candidates should possess native-level fluency in German and have proven experience in a B2B customer service environment.
  • Experience in sales administration or logistics, as well as familiarity with SAP/ERP systems, is preferred.
  • The ideal candidate will be proactive and customer-focused, ready to handle customer orders and inquiries efficiently.

Job Title: German speaking Customer Service Administrator

Location: Exeter - Hybrid Working

Salary: £23,500 - £24,000 per annum

We are seeking a dedicated and detail-oriented German-speaking Customer Service Administrator to join our client’s team in Exeter on a permanent basis. This role offers a hybrid working arrangement, providing you the flexibility to balance office and remote work seamlessly.

Responsibilities:

  • Accurate, Swift Customer Order, and Credit Processing: Process customer orders and credits efficiently, ensuring accuracy and timeliness.
  • Manage Sales Orders and Customer Enquiries: Oversee the entire sales order process, addressing customer inquiries promptly and professionally.
  • Communicate and Resolve Customer Complaints: Handle customer complaints with empathy and efficiency, ensuring swift resolution and customer satisfaction.
  • Monitor and Manage Deliveries: Keep a close eye on deliveries, ensuring timely and accurate shipment to customers.

What We're Looking For:

  • Native Level Fluency in German: Excellent verbal and written communication skills in German are essential for effective customer interaction.
  • Proven Experience in B2B Customer Service: Demonstrated experience in a B2B customer service environment, showcasing your ability to navigate complex customer needs.
  • Sales Administration/Logistics Experience Preferred: Prior experience in sales administration or logistics will be advantageous, demonstrating your familiarity with relevant processes.
  • SAP/ERP Systems Experience Preferred: Knowledge or experience with SAP/ERP systems is desirable, enhancing your ability to efficiently manage customer orders and data.

If you are a proactive and customer-focused individual with the required skills and experience, we invite you to apply for this exciting opportunity. Please apply or send your CV direct to

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.