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Senior Quality Assurance Officer

Reed
Posted a day ago, valid for a day
Location

Exeter, Devon EX13PB, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • You will join an award-winning, family-run organization supporting elderly residents in Devon and Somerset.
  • The role involves monitoring quality assurance, training Home Managers, and conducting audits to ensure compliance and care excellence.
  • Candidates must have experience leading multi-site services or large single homes, with a background in nursing or complex care settings.
  • The position offers a competitive salary with quarterly bonuses, along with career progression and various benefits including 30 days of annual leave.
  • A minimum of several years of relevant experience in social care is required to succeed in this role.

Your new company:

You will become part of an award winning, family run organisation that supports elderly residents within their residential settings across the Devon and Somerset areas.  This organisation has numerous homes, providing a safe space for the residents to become more independent and provide them with a fun and engaging environment. You will become part of a team that delivers a strategy on improving the business and creates a safe and stimulating environment where everyone can achieve.Your new role:

  • Monitor and drive quality assurance activities across the group.
  • Train and mentor Home Managers and staff, focusing on residential and complex care standards.
  • Develop and implement effective action plans to address compliance or operational challenges.
  • Conduct site and process audits to ensure regulatory adherence and care excellence.
  • Act as an advisor to Directors, jointly with the Senior Area Manager, providing detailed reports and improvement strategies.
  • Directly oversee 1-2 homes as an Area Manager, ensuring smooth day-to-day operations and supporting Home Managers to maintain knowledge of operational processes
  • Collaborate with the Operations Team to cover homes when required.

What you will need to succeed:

  • Experience having led groups of services (i.e. multi-site work) or a large single home (i.e. multiple wings)
  • Proven experience in nursing, residential, or complex care settings (essential)
  • Experience in home turnaround or home build-up
  • Experience producing / providing training for other personnel
  • Robust clinical care knowledge and willingness to expand this knowledge over time
  • Strong leadership, organisational, and communication skills.

What you will get in return:

  • Career progression
  • Free training
  • Wellbeing support
  • 30 days annual leave including bank holidays
  • Pension scheme
  • Travel Expenses
  • Competitive Salary with Quarterly Bonuses

What you need to do now

If you are currently working in the social care sector and are looking for a change, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job is not right for you, but you are looking for a new position, please contact us, and we can discuss what you are looking for in your next role.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.