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Zeal Assistant Night Manager

Valor Hospitality Voco Zeal
Posted 2 days ago, valid for a month
Location

Exeter, Devon EX5, England

Salary

not provided

info
Contract type

Full Time

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Sonic Summary

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  • voco Zeal Exeter Science Park is seeking an Assistant Night Manager with a strong background in front of house or reception operations, preferably with experience working night shifts.
  • The role involves running night audits, conducting health and safety checks, and addressing guest requests, requiring excellent communication and customer service skills.
  • Candidates should be committed to sustainability and willing to participate in Carbon Awareness training, as the hotel emphasizes its eco-friendly practices.
  • The position offers competitive pay and various employee benefits, including discounted stays, free meals while on duty, and access to wellness activities.
  • Applicants should have at least 2 years of experience in a similar role, with opportunities for career progression and development within the company.

Night Owls wanted.

voco Zeal Exeter Science Park, is situated at the entrance of Exeter Science Park, home to the South Wests leading science, technology, engineering, maths and medicine businesses. This premium 4-star hotel offers 142 stylish bedrooms, a restaurant and bar showcasing local produce, a mini gym, gardens and versatile meeting space. The hotel is 100% electric and has a car park with 12 EV charging points.

Sustainability is a key part of our hotels ethos. All our team are certified as Carbon Literate, and you should be eager to participate in Carbon Awareness training. We expect our team members to understand the impact of their actions on our environment, and actively contribute to reducing emissions as well as suggesting ideas of their own. They will be required to uphold a commitment to carbon reduction, bringing our sustainability journey to life for themselves and our guests.

Do you have strong background in front of house or reception operations but prefer working the night shift?

As Assistant Night Manager you will deputise in the absence of the Night manager, making decisions and solving problems. Your role will include running night audit, health and safety checks, night security walks and dealing all guests requests.

Great communication skills are required as detailed handovers are required for the incoming shift and Duty Manager as are excellant customer service skills.

We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.

If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training.

In this job you create memories that the guest will never forget. This could be the next step for you into a Head of Department position we actively encourage internal development and progression.

In addition to competitive rates of pay, we also offer:

Exclusive discounts for you, your friends and family

  • Valor team member rates at our UK hotels, with rooms from just £30 B&B.
  • Discounted stays for friends and family.
  • 50% discount when dining in our restaurants and bars.
  • Free meals while on duty, keeping you well-fuelled.
  • Access to high-street discounts on a range of shops, experiences and more.
  • Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
  • Generous refer-a-friend bonuses, starting at £250.

Caring for your health and wellbeing, both in and outside of work

  • A calendar of wellness activities from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
  • Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
  • Healthcare Cash Plan options, from just £5 per month.

Supporting your hospitality career growth

  • Fully funded apprenticeship programmes.
  • Internal development programmes, designed to support you as you grow within your role.
  • Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.

Fancy joining our team?

Valor Hospitality is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

We were also voted into the top ten Best Very Large Organisation in the The Sunday Times 2024 Best Places to Work.

Across the UK, we currently operate 34 hotels across leading brands such as Crowne Plaza, Holiday Inn, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans too, with three new luxury 5-star hotels planned to open in 2024.


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