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2nd Line Support Engineer

2nd Line Support Engineer

DK Recruitment

Posted 8 hours ago, valid for 22 days

Exeter, Devon EX4 2PL

£24,000 - £28,800 per annum

Full Time

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Sonic Summary

DK Recruitment is looking for a 2nd Line Engineer for a Managed Service Provider in Exeter.
The role involves providing 2nd line support via phone, email, and a ticket management system.
Candidates should have experience with Microsoft Remote Desktop Services, Office 365, Azure, and Windows Server.
The position offers a salary of up to £32,000 depending on experience, along with benefits such as 24 days annual leave and private healthcare.
Interested applicants can apply directly or send their CV for immediate consideration.

DK Recruitment are seeking a 2nd Line Engineer Engineer on behalf of our client based in Exeter. This is an exciting opportunity to work for a growing Managed Service Provider. As part of a dynamic and highly skilled team you will be working on the forefront of technology enabling businesses to consistency benefit from their IT.Duties

Provide 2nd Line Support either directly from the customer or escalated from the 1st line team
Provide assistance by phone, email and/or using a ticket management system
Update the internal knowledgebase with issue resolution details

Tech stack

Microsoft Remote Desktop Services
Network Support
Office 365 & Azure
PowerShell
Windows Server

Location: Exeter/2 days per week WFH.Benefits:

Paying up to £32,000 DOE.
24 days annual leave + bank holidays increasing with length of service
Fully funded training & certifications.
Private health care & dental care
Regular company events

If you are interested in this role, please click apply now or email your CV directly for immediate consideration and we will be in contact to discuss your experience and the position in more detail.DK Recruitment is acting as an Employment Agency in relation to this job vacancy.

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