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2nd Line IT Support Advisor

Spectrum It Recruitment Limited
Posted 3 days ago, valid for 3 days
Location

Exeter, Devon EX4 3PZ, England

Salary

£35,000 per annum

Contract type

Full Time

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • An exciting opportunity for a 2nd Line IT Support Advisor is available in a growing company focused on high-level customer service.
  • Candidates should have experience in a 1st or 2nd line support capacity, particularly with Office 365, Azure, Active Directory, and networking.
  • The role requires strong communication skills and a person-centered approach to customer service.
  • Desired qualifications include certifications like MCITP, CompTIA, and Network+, with experience in an MSP environment being advantageous.
  • The position offers opportunities for training, progression, and a competitive salary, with applicants needing to have relevant experience.

We have an exciting opportunity for a 2nd Line IT Support Advisor to join a thriving company during a time of growth.

For this company, providing a high level of customer service is pivotal towards their Managed Services offerings, therefore the successful candidate will be a strong communicator via email, phone and email with a person-centred approach.

If you are looking to join a company where you can grow, developer your skills and build a long-term career, this is the opportunity for you!



Essential Requirements

  • Experience in a 1st / 2nd line support capacity - telephone, email etc.
  • Office 365 / Azure
  • Active Directory
  • Exchange
  • Networking - DNS, Firewalls, Routers
  • Customer focused


Desired Skills

  • Certifications - MCITP, CompTIA, Network+
  • Experience in an MSP environment
  • Telco exposure


The company offer a great company culture, paired with training and opportunities for progression.

Please apply to this advert or email your CV to

Applicants must be based in the UK.

Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

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In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.