Home
Exeter
Ict security technician
2nd Line IT Support Advisor

2nd Line IT Support Advisor

Spectrum IT Recruitment

Posted 18 hours ago, valid for a month

Exeter, Devon EX4 2PL

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

An exciting opportunity is available for a 2nd Line IT Support Advisor at a growing company focused on high-quality customer service.
Candidates should have experience in a 1st or 2nd line support role, particularly with Office 365, Azure, Active Directory, and networking.
The position requires strong communication skills and a customer-focused approach, with a preference for certifications like MCITP or CompTIA.
The company promotes a positive culture with training and progression opportunities for career development.
Salary details are not provided, but applicants must have relevant experience and be based in the UK.

We have an exciting opportunity for a 2nd Line IT Support Advisor to join a thriving company during a time of growth. For this company, providing a high level of customer service is pivotal towards their Managed Services offerings, therefore the successful candidate will be a strong communicator via email, phone and email with a person-centred approach. If you are looking to join a company where you can grow, developer your skills and build a long-term career, this is the opportunity for you!

Essential Requirements

Experience in a 1st / 2nd line support capacity - telephone, email etc.
Office 365 / Azure
Active Directory
Exchange
Networking - DNS, Firewalls, Routers
Customer focused

Desired Skills

Certifications - MCITP, CompTIA, Network+
Experience in an MSP environment
Telco exposure

The company offer a great company culture, paired with training and opportunities for progression. Please apply to this advert or email your CV to Applicants must be based in the UK.

Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Apply now in a few quick clicks

2nd Line IT Support Advisor

Trainee Cyber Security

Software Support Technician

IT Technician