Store Manager

Store Manager 

Exeter 

Up to £65,000

45 Hours Per Week

The Store Manager is responsible for overseeing the daily operations of the store, ensuring excellent customer service, and driving sales growth. This role involves managing staff, maintaining inventory, and implementing store policies and procedures.

Key Responsibilities:

• Leadership and Management:

  • Supervise and motivate store staff to achieve sales targets and provide outstanding customer service.
  • Conduct regular staff meetings and training sessions to ensure team alignment and development.
  • Handle recruitment, onboarding, and performance evaluations of store employees.

• Sales and Customer Service:

  • Develop and implement strategies to increase store sales and profitability.
  • Monitor and analyze sales performance, adjusting tactics as needed to meet goals.
  • Address customer inquiries, complaints, and feedback promptly and professionally.

• Inventory and Merchandising:

  • Oversee inventory management, including ordering, receiving, and stocking merchandise.
  • Ensure the store is well-organized, clean, and visually appealing.
  • Plan and execute promotional displays and marketing initiatives.

• Financial Management:

  • Manage the store's budget, including expenses, payroll, and revenue.
  • Prepare and analyze financial reports to track performance and identify areas for improvement.
  • Ensure compliance with company policies and procedures, as well as local, state, and federal regulations.

Qualifications:

• Proven experience as a Retail Store Manager or in a similar role.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proficient in retail management software and Microsoft Office Suite.
• Ability to work flexible hours, including weekends and holidays.
• High school diploma or equivalent; a bachelor's degree in business administration or a related field is preferred.

Benefits 

• 5 weeks annual leave plus bank holidays
• Put your feet up on your break...they will pay you for it!
• Company sick pay scheme
• Company Pension
• Company maternity, paternity and adoption leave after 2 years
• 24/7 online wellness portal