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Senior Business System Technician

Cooper Lomaz Recruitment
Posted 2 days ago, valid for 17 days
Location

Eye, Suffolk IP23, England

Salary

£35,000 per annum

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position is for a Senior Business System Technician located in Eye, Suffolk, offering a salary of up to £35,000 per annum.
  • This full-time permanent role involves resolving IT issues and providing exceptional customer service related to the company's ERP system.
  • Candidates should have experience with ERP systems or similar business systems, ideally in a manufacturing or engineering environment.
  • Strong communication skills, both written and verbal, are essential, along with familiarity with PowerBI, Epicor ERP, and SSRS.
  • Candidates must also have access to a vehicle for commuting and be located within a 20-mile radius of the office.

Job Title: Senior Business System Technician

Location: Eye, Suffolk

Salary: Up to £35,000 per annum

Cooper Lomaz has teamed up with a business just outside of Diss to find a motivated Senior Business System Technician to join their team. This is a fantastic full-time permanent role, offering the chance to work onsite with an experienced IT team.

About the Role:

As an Senior Business System Technician, you'll be the go-to person for resolving IT issues and providing exceptional customer service to your colleagues, relating to the company's ERP system. This role is suitable for someone who has experience with ERP systems or similar business systems.

Responsibilities:

  • Act as the first point of contact for all issues relating to the ERP system.
  • Demonstrate to colleagues how to access information on the ERP system.
  • Provide remote and deskside support to colleagues.
  • Deliver outstanding customer service to non-technically minded colleagues, listen to requests or issues, and respond within the agreed SLA time frames.
  • Support a wide range of customers, from colleagues in Engineering, Finance and HR.

Desired Skills and Experience:

  • Strong communication skills both written and verbally.
  • Background working in a manufacturing or engineering environment.
  • Previous experience with PowerBI. Epicor ERP and SSRS.

Due to the location, having access to a vehicle for daily commuting to the office is essential. The client is only considering candidate who are currently located within a 20mile radius of the office.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.