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Customer Service Advisor

CCA Recruitment Group
Posted a day ago, valid for 22 days
Location

Falkirk, Falkirk FK1 1AA, Scotland

Salary

£23,878 per annum

Contract type

Full Time

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Sonic Summary

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  • The Customer Service / Retentions Advisor position is a full-time, permanent role located at Central Business Park in Larbert, Falkirk.
  • The basic salary for this role is £23,878, with an on-target earnings potential of £26,500.
  • Candidates should possess a strong sales background and at least 1 year of experience in a customer service or sales role.
  • The job involves engaging with customers, selling products, and retaining customer loyalty through exceptional service.
  • The company offers a supportive team environment, opportunities for career growth, and various well-being perks.


Customer Service / Retentions Advisor
Join our client and Be the Voice Our Customers Love!
Full Time Permanent Position, Onsite!
Location: Central Business Park, 1 Central Park Ave, Larbert, Falkirk FK5 4RX



Why You'll Love Working With Us:


Team Spirit: A fun, close-knit team that feels like family!
Competitive Pay: Basic salary 23,878 + OTE 26,500 - earn more as you hit your targets.
Exclusive Discounts: Get access to awesome discounts on our fantastic products.
Career Growth: We love promoting from within - plenty of opportunities to level up.
Well-being Perks: Focus on your work-life balance and feel supported every step of the way.



Your Role:


Chat: Engage with customers and build relationships that feel like talking to an old friend.
Sell: Introduce them to amazing products and services they didn't even know they needed.
Retain: Keep customers happy and loyal, even when they're thinking of leaving - because you're just that good!



What You Bring:


A personality that's impossible not to love - you make everyone feel welcome.
Sales savvy - you know how to close deals and leave customers smiling.
A knack for problem-solving - turning challenges into wins and opportunities.
A clear, confident, and friendly voice - perfect for every conversation.
Apply now and become a key player in our customer-first team!

Apply now in a few quick clicks

By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.