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Client Services Administrator

Ortus PSR
Posted 10 days ago, valid for 11 days
Location

Fareham, Hampshire PO15 7GS

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

Life Insurance

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • An established wealth management firm is looking for an experienced IFA Administrator to work from home three days a week, focusing on personal development.
  • The role involves providing excellent client service, onboarding new clients, and maintaining strong relationships with advisers and team members.
  • The position offers a competitive salary ranging from £28,000 to £32,000, depending on experience, along with comprehensive benefits including 28 days of holiday.
  • Candidates should have previous experience in a financial planning environment, be part-qualified in CII or RO, and possess strong organizational skills.
  • This opportunity is ideal for self-motivated individuals seeking career advancement in a supportive and flexible work environment.

IFA Administrator – Work from Home 3 Days a Week | Focus on Personal Development

An established wealth management firm is seeking an experienced IFA Administrator to join its team. This opportunity offers the perfect blend of flexibility, with the ability to work from home three days a week, and a strong focus on personal growth. The successful candidate will play a key role in supporting the firm’s clients while developing their career within a supportive and progressive environment.

Why Join?

This firm specialises in financial planning and investment management, managing a significant portfolio of assets. The focus is on fostering positive client relationships and delivering excellent service, all while ensuring employees find fulfillment and enjoyment in their work.

What’s on Offer?

  • Hybrid working – Split your time between two days in the office and three days working from home.
  • Career development – The company is committed to personal growth, providing training, mentoring, and clear progression opportunities.
  • Supportive team culture – Work in an environment that promotes collaboration, new ideas, and open communication.
  • Competitive salary – Offering between £28,000 - £32,000, depending on experience.
  • Comprehensive benefits – Including 28 days’ holiday (plus bank holidays), life assurance, income protection, pension, and access to a flexible benefits platform.
  • Flexible working – The firm champions a flexible approach, accommodating individual working patterns.

Key Responsibilities:

  • Provide outstanding service to clients, ensuring customer satisfaction is always the top priority.
  • Efficiently onboard new clients and manage relationships with existing clients.
  • Build strong connections with advisers, paraplanners, and team members, ensuring smooth and professional communication across various channels.
  • Participate in team projects, contributing to a positive and collaborative working environment.
  • Maintain a solid understanding of the firm’s core values, products, and services, ensuring compliance with all regulatory requirements.

Essential Skills and Experience:

  • Previous experience in a financial planning environment, with a good understanding of products such as ISAs, pensions, and bonds.
  • Part-qualified in CII or RO, with experience using CRM systems.
  • A passion for delivering top-notch customer service, coupled with a proactive approach to personal and professional development.
  • Strong organizational abilities and attention to detail.

This role is ideal for a self-motivated individual who thrives in a dynamic, growth-oriented environment. With a strong emphasis on professional development and work-life balance, this opportunity offers the perfect mix of career advancement and flexibility.

Interested in joining a team that values your growth and offers a balanced, flexible working environment? Apply today!

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.