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1st / 2nd Line Support Technician

Deerfoot IT Resources Ltd
Posted 8 days ago, valid for 11 days
Location

Fareham, Hampshire PO17 5BL, England

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • An exciting opportunity for a 1st/2nd Line Support Technician is available in Fareham, Hampshire, with a salary range of £26k - £30k+.
  • The role requires 1-2 years of experience in IT support and involves providing service desk support, troubleshooting network connectivity, and managing IT issues.
  • Candidates should have a strong understanding of server and client setups, knowledge of TCP/IP Networking, and experience with remote access tools.
  • The working hours are Monday to Friday, totaling 37.5 hours per week, with benefits including a comprehensive package and free onsite parking.
  • Deerfoot IT Resources Ltd is a reputable IT recruitment agency acting as an employment agency for this vacancy.

Exciting IT Support Opportunity in Fareham!

Are you a skilled 1st/2nd Line Support Technician ready for a new challenge? Deerfoot IT Recruitment is thrilled to announce an excellent opportunity with a collaborative company in Fareham, Hampshire!

We're looking for two talented 1st/2nd Line Support Technicians to join their team.

What's on Offer:

  • Salary: £26k - £30k+
  • Benefits Package: Comprehensive and rewarding
  • Working Hours: Mon - Fri, 37.5 hours per week
  • Location: Fareham, Hampshire - with free onsite parking and easy access to train and bus stations

Your Role: As a 1st/2nd Line Support Technician, you will:

  • Provide exceptional service desk support via phone, email, and in person
  • Troubleshoot network connectivity in LAN/WAN environments
  • Communicate effectively with clients and manage IT issues
  • Install, upgrade, and support in-house EPoS and back office applications

What You Need:

  • 1-2 years' experience in IT support
  • Strong understanding of server and client setups
  • Knowledge of TCP/IP Networking principles
  • Experience with remote access tools like VNC
  • Excellent technical skills with PCs and desktop hardware
  • Familiarity with Microsoft SQL Server is a plus

Don't miss out - contact us now and take the first step towards your new role!

Deerfoot IT Resources Ltd is one of the UK's leading IT Recruitment Agencies, trusted by many of the UK's leading employers. Established in 1997, we have over 25 years of experience as IT Recruitment Specialists. We will never send your CV anywhere without your authorisation and only after you have seen the complete details of this opportunity. Deerfoot is acting as an employment agency for permanent hires and an employment business for contingency hires. Each time Deerfoot sends a CV to a recruiting client, we donate £1 to The Born Free Foundation (1070906). Deerfoot is also climate-positive in partnership with Ecologi.

Deerfoot IT Resources Ltd is acting as an Employment Agency in relation to this vacancy.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.