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Service Desk Coordinator

PRS
Posted 11 hours ago, valid for 4 days
Location

Fareham, Hampshire PO16 7SP

Salary

£25,000 - £26,000 per annum

Contract type

Full Time

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Sonic Summary

info
  • The Contract Support role is based in Fareham and requires a background in administration and customer service.
  • Responsibilities include handling maintenance inquiries, organizing subcontractor visits, ordering parts, and preparing reports.
  • Candidates should be proactive with strong administration skills, with experience in Concept and Nav Dynamics systems being desirable.
  • The position offers a competitive salary, 26 days of annual leave plus Bank Holidays, and additional benefits such as perk box membership and pension.
  • Applicants should have previous experience in facilities management and excellent communication skills, with a minimum of 2 years of relevant experience preferred.
Contract Support

We are recruiting for a Contract Support role, working in Fareham. The position provides first line support to clients and colleagues, and you will have an administrative background where you have provided excellent customer service.

You will be undertaking a range of contract support duties, including taking calls/ emails regarding maintenance issues, organising sub contractor visits, ordering parts and materials and preparing reports. You will be using the company systems and trackers for POs, WIP, quotes, PPMs, ensuring that all systems are kept up to date.
You will be proactive with strong administration skills, and experience of the Concept and Nav Dynamics systems is desirable.
In addition to working with a growing hard services business, you will receive a competitive salary, 26 days annual leave (plus Bank Holidays), perk box membership, pension and access to fully funded training and development.


Qualifications
- Excellent communication skills in English
- Proficiency in data entry and analysis
- Ability to handle phone inquiries with professionalism
- Experience in customer service and administrative tasks
- Strong attention to detail
- Previous experience within Facilities management

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