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- Oversee the repairs and voids maintenance services for a portfolio of up to 1,500 properties within your designated region.
- Conduct site visits to assess repair requirements and ensure works are carried out efficiently and to a high standard.
- Utilise your technical expertise to diagnose and specify maintenance solutions, ensuring customer satisfaction.
- Raise and manage repairs through the company’s bespoke CRM system, keeping records updated until job completion.
- Maintain the Empty Homes standard, ensuring properties are refurbished and available for new residents in a timely manner.
- Work closely with contractors, internal teams, and stakeholders to optimise property services and maintain excellent standards.
- Manage contract performance and budgets, ensuring cost-effective solutions without compromising on quality.
- Uphold health and safety regulations and ensure all maintenance works align with legislative and company standards.
- HNC in Building or an equivalent qualification, or significant experience in maintenance and construction.
- A thorough understanding of building design, materials, and life cycles.
- Knowledge of contract performance management and budget control.
- Strong customer service and communication skills to liaise effectively with residents and stakeholders.
- The ability to interpret building legislation and apply it in a practical environment.
- Proficiency in using operational software for property management.
- A full UK driving licence and access to a vehicle for travel between sites.
