- Drive sales within client accounts, including identifying opportunities for upselling and cross-selling.
- Serve as the primary point of contact for assigned customers.
- Establish and sustain long-term relationships with clients.
- Ensure clients receive their requested products and services promptly.
- Communicate client requirements and expectations to the operations team and senior management.
- Monitor and report on client account metrics.
- Report against internal and external Key Performance Indicators (KPIs) and Service Level Agreements (SLAs).
- Manage projects within client relationships to achieve both client and company goals.
- Identify opportunities to expand business with current clients.
- Coordinate efforts with colleagues working on the same accounts to provide consistent service.
- Collaborate with the sales team to reach potential new clients.
- Manage multiple client accounts simultaneously, adhering to deadlines.
- Maintain comprehensive records of client transactions and communications.
Back to searchAccount Manager
BramahHR Ltd
Posted 16 hours ago, valid for 15 days
Farnborough, Hampshire GU14 8HJ
Full Time
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Sonic Summary
- The Account Manager is responsible for managing and nurturing relationships with a portfolio of clients in the energy sector, focusing on client satisfaction and revenue growth.
- Key responsibilities include driving sales, serving as the primary point of contact, and ensuring timely delivery of products and services to clients.
- Candidates must have experience in the energy sector and be adept at identifying upselling and cross-selling opportunities.
- The role requires managing multiple client accounts, collaborating with sales teams, and maintaining comprehensive records of client interactions.
- The position offers a salary of $70,000 per year and requires a minimum of 3 years of relevant experience.
