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Farnborough
Customer service representative
Customer Service Administrator- hybrid

Customer Service Administrator- hybrid

Sheridan Maine South

Posted 15 hours ago, valid for 8 days

Farnborough, Hampshire GU14 0HS, England

£24,000 - £28,800 per annum

Part Time

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Sonic Summary

A market-leading company in North Hampshire is looking for a Customer Service Administrator to join their supportive team.
Candidates should have excellent verbal and written communication skills, strong technical skills in Excel, Word, and Outlook, and the ability to multitask effectively.
The role involves liaising with customers, checking documentation, opening new accounts, and preparing contractual documentation.
Applicants are preferred to have at least 1 year of experience in a similar role and must be eligible to work in the UK full time.
The position offers a salary of £25,000 and includes benefits such as free parking and working from home days.

A market-leading company based in North Hampshire is searching for a Customer Service Administrator to join their welcoming and supportive team.The business is seeking an individual with the ability to multitask a variety of duties whilst maintaining excellent customer communication throughout.Responsibilities of the position include:

Liaising with customers over the phone and via email
Checking documentation, Credit searches, risk reports and further documentation in line with the Credit Application process
Open new customer accounts, maintain records and password management using in-house systems.
Prepare and draft contractual documentation, legal agreements, and customer communications from templates
Handling queries and providing resolutions

The successful candidate will have the following skills and experience:

Excellent verbal and written communication skills as well as a strong attention to detail
Strong technical skills in Excel, Word and Outlook
Proactive individual who is motivated to attain high levels of customer service
Ability to work well in a team and maintain strong relationships with stakeholders

Own transport is preferred due to the location of the business.Benefits include free parking, excellent onsite facilities and working from home days.You are required to be eligible to work in the UK full time without restriction. Due to the high volume of applications we receive it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within five days please assume that on this occasion your application has not been successful.

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