- Liaising with customers over the phone and via email
- Checking documentation, Credit searches, risk reports and further documentation in line with the Credit Application process
- Open new customer accounts, maintain records and password management using in-house systems.
- Prepare and draft contractual documentation, legal agreements, and customer communications from templates
- Handling queries and providing resolutions
- Excellent verbal and written communication skills as well as a strong attention to detail
- Strong technical skills in Excel, Word and Outlook
- Proactive individual who is motivated to attain high levels of customer service
- Ability to work well in a team and maintain strong relationships with stakeholders