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Are you a proactive and organised individual looking to make an impact in a brand-new role? Join a dynamic and close-knit team as aCustomer Service Administrator, where you will be the backbone of support to a growing company. Our client continues to grow year on year, and you will be joining at an opportune time.
As theCustomer Service Administrator, you will play a pivotal role in an administrative team of four, ensuring the smooth day-to-day running of operations and delivering exceptional support to both our customers and colleagues. This is an exciting opportunity to shape the role from the ground up and make it your own.
Key Responsibilities
- Be the first point of contact for customer queries, ensuring prompt and professional resolution.
- Provide vital administrative support to the team, helping to streamline processes and improve efficiency.
- Assist with order management, data entry, and maintaining accurate records.
- Collaborate with other departments to ensure seamless communication and exceptional customer service.
- Identify opportunities to improve workflows and implement new ideas to enhance the customer experience.
- Organised, detail-oriented, and great at multitasking.
- A people person with strong communication and interpersonal skills.
- A problem-solver who can think on their feet and adapt to challenges.
- Confident with technology and quick to learn new systems.
- Previous experience in customer service or administrative roles.
- A chance to shape and grow a brand-new role within a supportive team environment.
- Competitive salary.
- Opportunities for career progression as the company continues to grow.
- A friendly and collaborative workplace where your ideas will be valued.
- Flexible working hours.
If you know someone suitable for this role, share the word and through our referral scheme receive up to 250! Click herefor further details on our recommendation scheme. This is just one of the many roles we are working on at the Sammons Recruitment Group. Please visit our website (url removed) for full details on all Permanent, Temporary and Contract career opportunities we are actively seeking candidates for. Recruiting on the basis of Talent, we are committed to supporting and promoting diversity in the workplace and consider all applications. Any salary advertised is for search purposes only. If you have not heard from us within 7 days you will have not been successful on this occasion, however, we would welcome your application for alternative vacancies.
