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Responsibilities:
- Handle day-to-day business cases in the area of sea import shipments and delivering of shipments by the procedures for dispatching and delivering
- Issue and monitor transportation documents, collects documents for dispatching and delivering of shipments
- Make rate offers to customers and partners where applicable
- Interface with customers/agents to take bookings, coordinate shipments, troubleshoot issues, and provide updates on service disruptions, etc.
- Communicate with clients on the status of their shipment
- Use your knowledge and expertise to think outside the box to resolve potential shipment delays
Desired skills/experience:
- Preferably 2+ years Ocean Import or Export experience
- Great customer service skills
- High competency in handling Sea cargo shipments
- An enthusiastic, positive, team-focused attitude
- Thrive in a busy and fast-paced environment
- Open to learning new tasks and developing your career
- A passion for transport and logistics
