Logistics Coordinator

Reed

Posted 4 hours ago, valid for 7 days

Felixstowe, Suffolk IP11 9EP

£25,000 - £30,000 per annum

Full Time

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Sonic Summary

The Operations Coordinator position offers an annual salary ranging from £25,000 to £30,000 and is located in Felixstowe.
This full-time, permanent role is suitable for entry-level candidates with strong customer service skills and attention to detail.
No prior freight forwarding experience is necessary, but candidates must be willing to learn quickly and contribute to logistics operations.
Key responsibilities include managing freight logistics, responding to customer inquiries, tracking shipments, and collaborating with various stakeholders.
Applicants should possess good communication skills and a proactive approach to learning, with opportunities for professional development in the industry.

Operations Coordinator

Annual Salary: £25,000 - £30,000
Location: Felixstowe
Job Type: Full-time, Permanent

We are seeking an entry-level Operations Coordinator to join a well establish forwarder that offer a wide range of services to it customers. This role is ideal for individuals with strong customer service skills and a keen eye for detail. While no prior freight forwarding experience is required, the successful candidate will be expected to quickly learn the ropes and contribute to our operations.

Day-to-day of the role:

Coordinate and manage the logistics of freight operations, ensuring timely and efficient movement of goods.
Act as the first point of contact for customer inquiries, providing exceptional service and resolving issues promptly.
Monitor and track shipments, keeping customers informed of their status and any changes.
Collaborate with various stakeholders, including shipping lines, transport companies, and warehouse staff, to ensure smooth operations.
Maintain accurate records and documentation related to shipments, customs clearance, and other operational processes.
Assist in identifying and implementing process improvements to enhance operational efficiency.

Required Skills & Qualifications:

Strong customer service skills with the ability to handle inquiries and issues effectively.
Excellent attention to detail and the ability to multitask in a fast-paced environment.
Good communication and interpersonal skills.
Proficiency in using computer systems and software for data entry and management.
A proactive approach to learning and a willingness to gain knowledge in freight forwarding.
Ability to work collaboratively in a team setting as well as independently.

Benefits:

Competitive salary within the range of £25,000 to £30,000.
Opportunities for professional development in the freight forwarding industry.
Supportive team environment.

To apply for this Operations Coordinator position, please submit your CV and cover letter detailing your customer service experience and why you are interested in transitioning to a role in freight forwarding.

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