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Service Delivery Manager

Reed
Posted 19 days ago, valid for 24 days
Location

Felixstowe, Suffolk IP11 9EP

Salary

£48,000 - £57,600 per annum

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Contract type

Full Time

Retirement Plan

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The IT Solutions Delivery Specialist position is a full-time role based in Ipswich, offering a salary range of £50,000 - £60,000.
  • The ideal candidate will have a Bachelor's degree in Information Technology, Computer Science, or a related field, along with demonstrated expertise in IT solutions delivery.
  • Key responsibilities include managing project budgets, developing employees, and ensuring the efficient operation of IT systems.
  • Strong leadership skills and the ability to manage multiple projects effectively are essential for success in this role.
  • Candidates should be prepared to engage in hiring and training, and have a track record of delivering high-performing teams.
IT Solutions Delivery Specialist
  • Job Type: Full-time
  • Location: Office-based - Ipswich
  • Salary: £50,000 - £60,000

We are seeking a highly skilled IT Solutions Delivery Specialist to join my client, providing leadership and expertise in the development, design, and optimisation of information technology and systems functions. This role supports company business processes and technical information systems platforms, ensuring efficient operation and uninterrupted IT service.

Day-to-day of the role:
  • Engage in hiring, training, coaching, and development of employees to maximize performance and promote career growth.
  • Accomplish operational and/or functional objectives that support the successful execution of department goals; track, monitor, and report on KPIs and action plans.
  • Manage project budgets, the overall department annual budget, and rolling forecasts, ensuring the business unit meets and/or exceeds key financial and operational commitments.
  • Identify and resolve project issues, ensuring security of data, network access, and backup systems.
  • Build efficient communication channels with stakeholders and within the IT team.
  • Review diagnostics and assess the functionality and efficiency of systems.
  • Develop and test user documentation to support system users effectively.
Required Skills & Qualifications:
  • Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent experience.
  • Demonstrated expertise in IT solutions delivery with a full understanding of the area of specialization.
  • Ability to work independently and apply industry practices and solutions to creatively resolve issues.
  • Strong leadership skills with experience in hiring, training, and developing high-performing teams.
  • Excellent communication skills and the ability to manage multiple projects effectively.
  • Proficiency in managing budgets and financial forecasts.
Benefits:
  • Competitive salary package.
  • Opportunities for professional growth and career advancement.
  • Dynamic and supportive work environment.
  • Comprehensive health and wellness benefits.
  • Retirement plans and employee incentive programs.

To apply for the IT Solutions Delivery Specialist position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.