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Calling all Air Freight professionals!Â
I am recruiting for an Air Freight Supervisor for a Feltham-based client who specialises in multi-modal freight forwarding and supply chain services. My client is seeking a hands-on professional with experience in handle air freight forwarding from start to finish, and offers a fantastic benefits package in return! This is an office-based, Monday-Fri role, with 4 hours overtime (working from home) once every 4 weekends (Sat or Sun).
Benefits & Package:
- Salary circa £40,000 per annumÂ
- Excellent company bonus scheme - payable twice a year
- Perks hub - benefits, discounts, and perks for shopping, food, drink, travel, entertainment, motoring and much more.
- On-site parking
- Wellness hub - for your mental and physical wellbeing e.g. virtual GP, workouts and recipes
- Group life assurance scheme
- Excellent staff training & encouragement programmes including problem solving, Cargowise certifications, apprenticeships & more!
- Free refreshments, fruit deliveries & regular food van lunches
- 24/7 employee assistance programme
- Health cash plan
- Company pension scheme
- Cycle to work scheme
- Staff referral bonus scheme
- Company socials including summer & Christmas parties, charity events & team nights out
- Electric vehicle salary sacrifice car scheme
Main Duties:
- Supervise all Airfreight with a hands-on approach at various stages and from start to finish
- Creating and maintaining customer standard operating procedures
- Having a clear financial understanding of each job file(s) within your remit
- Having ownership and taking accountability to support the team in delivering operational excellence
- Ensuring that customer service is maintained at a high level
- Delivering accurate and timely paperwork in relation to the creation and issuance of import documentation
- Demonstrating commercial acumen and an in depth understanding of the P&L of a job
- Ensuring timely and accurate freighting and invoicing
- Managing operational and financial reports, ensuring anomalies are escalated appropriately
- Establishing and maintaining strong working relationships with suppliers, airlines & overseas partners/agents
Key Requirements:
- Solid freight forwarding experience in air freight imports and export
- Familiarity with handling air movements from start to finish.
- Experience of managing client/customer and carrier relationships with strong verbal and written communication.
- Experience of overseeing staff in a high-pressure environment whilst retaining the capacity to remain calm under pressure and have the ability to motivate and develop people.
- The ability to prioritise a large number of tasks to ensure accuracy and deliver results with great attention to detail and a high sense of urgency.
- Knowledge and experience of customs (desirable)
- Cargowise experience (highly beneficial).
