Courier Customer Services Agent - LHR

Courier Customer Services Clerk required to join this busy team

Mon-Fri.

Rotation of 0900 - 1800 / 0800 - 1700 / 0700 - 1600hrs.

Key Tasks

• Strong communication, including writing, speaking and active listening• Great customer service skills, including interpersonal conversation, patience, and empathy• Good problem-solving and critical thinking skills• In-depth knowledge of industry best practices• Basic math and accounting skills• Organization, time management and prioritization abilities• Ability to be discreet and maintain the security of client information• Effective computer skills to input to use account management software in a timely and efficientmanner• Excellent knowledge of excel, ideally with Intermediate experience level, able to use pivot tables andformulas.

Ideal candidate will come from a Courier/logistics background

Salary max £28,000 p/a

25 days holiday per year, excl bank holidays, overtime 1.5 p/h, yearly bonus related to performance / minimal absence.

Must have 5-year DBS checkable background available.Customer service experience is essential.

Please send your CV to Kellie Buckley

IND24