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Customer Operational Support Coordinator

Freightserve
Posted 5 days ago, valid for 9 days
Location

Feltham, Greater London TW13 4DH

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Freightserve recruitment is seeking a COS Coordinator for a major freight forwarder located in Feltham, Middlesex. The role involves expediting client invoicing, managing supplier invoices, and ensuring accuracy in costs and sales. Candidates should have excellent ICT skills, communication abilities, and at least 2 years of experience in a similar role. The position offers a salary of £28,000 to £32,000 per year, depending on experience. The successful candidate will work in a busy office environment and must maintain a high level of customer service.

Freightserve recruitment are looking for a COS Coordinatior for a major freight Forwarder based in the Feltham, Middlesex area.

Job Purpose:

To expedite client invoicing and administrate the accrual of supplier invoices on TMS

Responsibilities:-

• To invoice job file all modes by quote issued or if the is a tariff agreed with the client

• Ensure accuracy to all costs and sales completed

• Exception report to supervisor any loss shipments

• Maintain the Purchase matching system

• Invoice the job file to the client, ensuring that the SOP’s are followed, sending the invoice either electronically, via customer portal, as per the individual clients requirements

• To work within a busy office environment

• Flexible attitude to working in a multi-modal environment

• Ensure the department processes and expedite the client facing invoicing

• Ensure files are completed correctly

• Maintain a high level of customer service with the customers

• Maintain liaison with all operational and support departments

• Maintain Cass Queries

• Month end closure

• Handling the courier department accounting

Education and Experience Requirements:-

• Excellent ICT skills to include Microsoft packages

• Excellent communication skills both verbal & written

• Fast and accurate keyboard skills

• Attention to detail

• Friendly, calm and professional manner

• Ability to handle pressure and good time-management

• Enthusiasm and self-motivated

As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.