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SUMMARY DESCRIPTION: We are looking for a dedicated and proactive AOG/CLS & Air Export Agent x2 to manage high-profile, time-sensitive shipments in a fast-paced environment. The ideal candidate is ambitious, detail-oriented, and committed to providing exceptional service while ensuring compliance with industry regulations.
WHAT YOU DO: Key Responsibilities AOG/CLS Responsibilities: • Handle urgent and high-pressure shipments with efficiency and accuracy. • Proactively identify and implement solutions for service disruptions, keeping customers informed and offering alternative options. • Build and maintain strong relationships with service providers, including airlines and trucking companies. • Evaluate vendors at defined intervals, identifying areas for improvement and implementing corrective action plans. • Ensure adherence to internal policies, operational process standards (OPS), and external regulations. • Continuously assess department process flow to identify areas for improved efficiency. Air Export Responsibilities: • Receive, prepare, and route shipments in compliance with customer requirements • Manage freight receipt and processing to ensure timely and accurate shipment execution. • Monitor shipments throughout transit to ensure on-time delivery and customer satisfaction • Willingness to learn and develop expertise in: • - Road Freight • - Imports Skills & Qualifications: • Strong problem-solving and negotiation skills. • Ability to work in a high-pressure environment with tight deadlines. • Strong attention to detail and ability to manage multiple shipments simultaneously. • Knowledge of compliance regulations and industry standards. WHAT QUALIFICATIONS YOU BRING TO US: This section lists desired qualifications for the job and may be edited to the specific job role. • Previously worked within Air Export • Good computer skills (e.g., MS Excel, MS Word) • Good market and product knowledge. • Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results. • Experience in the handling of AOG, CLS movements. The hours are 4on 4off Days 7am to 7pm
Salary depending on experience
* We are only able to accept applications from candidates with previous experience for this role.If you do not hear from us your application has been unsuccessful.
