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Admin Assistant

Cinnamon Care
Posted 3 days ago, valid for 25 days
Location

Ferndown, Dorset BH22 9EZ, England

Salary

£12.02 per hour

Contract type

Full Time

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Sonic Summary

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  • Heathland House, a luxurious residential and dementia care home in Ferndown, Dorset, is seeking a full-time Admin Assistant with a salary of £12.02 per hour plus company benefits.
  • The role requires good IT skills, attention to detail, and at least one year of relevant experience in administration or a similar position.
  • Key responsibilities include greeting visitors, answering phone inquiries, and providing HR-related administrative support to the Home Administrator.
  • Candidates must possess excellent customer service skills, a professional telephone manner, and the ability to maintain a tidy reception area.
  • This position may also involve some weekend work and requires a neat and well-presented individual with strong communication skills.

Admin Assistant
£12.02 per hour plus company benefits
Full Time Hours to include some weekend working

A Top 20 Care Home Group 2024!

Awarded One Of The UKs Best Companies To Work For

Heathland House is a stunning 66 bedded luxurious residential and dementia care home situated in Ferndown, Dorset.

We are looking for an Administration Assistant/Receptionist to be the first point of contact at the home. This role requires someone who has a range of skills with good IT experience and attention to detail.

In addition to reception duties you will provide additional administration support to theHomeAdministrator on a daily basis - predominantly HR related administration duties, althoughyou will also need to have agood knowledge of financial aspects of the role, therefore being able to cover in the Administrator's absence.

Main Responsibilities:

  • Welcome and greet visitors to the home in a professional and courteous way, ensuring the visitors book and the persons identity is checked as far as reasonably practical
  • Answer the telephone and respond to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly
  • In addition to reception duties provide additional administration support to the homes Administrator on a daily basis predominantly HR related administration duties
  • Assist with recruitment tasks, sifting CVs, chasing references and verifying ID documents
  • Organise internal meetings and ensure that any requirements have actioned
  • Coordinate the staff meal process as applicable to the individual home
  • Respond to any emergency situations as requested by the home
  • Maintain the general tidiness of the reception area, liaising with the housekeeping team to ensure standards are maintained

Person Specification:

  • Excellent customer service skills
  • IT literacy competent with the use of systems
  • Previous telephone experience
  • Professional telephone manner
  • Knowledge of general administration
  • Good communication skills
  • Neat and well presented
  • Excellent written and verbal English

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In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.