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Customer service representative
Customer Service Executive

Customer Service Executive

BramahHR Ltd

Posted 13 hours ago, valid for 17 days

Fleet, Hampshire GU52 7LW

Full Time

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Sonic Summary

Bramah HR is seeking a customer service executive for a global organization based in Fleet.
This is an office-based role requiring previous customer service experience and offers a salary of £25,000 per annum.
The position is initially a 6-month contract with the possibility of extension to 12 months or longer.
Responsibilities include providing after sales support, resolving customer queries, and assisting with sales documentation.
Candidates should have strong communication skills, attention to detail, and the ability to work both independently and as part of a team.

Bramah HR is recruiting for one of our excellent clients based in Fleet for a customer service executive. This is an office based role for an established global organisation within their customer service team. A fast paced customer facing position that would see you servicing client needs via various platforms. This will initially be a 6 month contract position but with view to extend to 12 months and potentially longer. Responsibilities: - Provide after sales support and information to customers via telephone & email. - Resolve customer queries and complaints. - Assist with all sales related documentation, placing orders and liaising with internal operational order fulfilment teams. - Assist in raising relevant shipment documentation. - Updating internal systems relating to customer contact/order status. - Provide general support to the customer service team as instructed. Skills: - Ability to use Microsoft Office packages.- Previous customer facing/ customer service experience desirable. - Strong attention to detail. - Ability to multi-task and prioritise effectively.- Excellent communication skills both written and verbally. - Customer focused approach. - Ability to work well as part of a team but also independently using initiative.If you're looking for your next customer focused position within a friendly and collaborative team environment please apply below!

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