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Overview
We are seeking a dedicated and compassionate Care Coordinator / Scheduler to join our team. The ideal candidate will play a crucial role in ensuring that our clients receive the highest quality of care. This position involves coordinating various aspects of client care, liaising with healthcare professionals, and providing support to clients and their families. The Care Coordinator will be responsible for managing schedules, maintaining accurate records, and ensuring that all office operations run smoothly. You will allocate the correct carers to the correct shifts and refill shifts due to absence or illness etc.
Responsibilities
- Coordinate client care services and ensure timely delivery of services.
- Liaise with healthcare providers, families, and clients to facilitate communication and address any concerns.
- Maintain accurate and up-to-date client records in compliance with privacy regulations.
- Schedule appointments, manage calendars, and organise transportation for clients as needed.
- Assist in the development of care plans tailored to individual client needs.
- Monitor client progress and follow up on service delivery to ensure satisfaction.
- Provide administrative support within the office environment to enhance operational efficiency.
Experience
- Previous experience in a healthcare or social services setting is not essential
- Ideally rota experience scheduling skills
- Strong organisational skills with the ability to manage multiple tasks simultaneously.
- Excellent verbal and written communication skills, with a focus on empathy and understanding.
- Proficiency in using office software applications for record keeping and communication.
- A background in coordinating care or support services is advantageous but not essential.
- A technical mind and willing to multi task and work at pace.
Salary of up to £28k for the right person with genuine promotion prospects
We welcome applications from individuals who are passionate about making a difference in the lives of others through effective coordination of care services.
