General Manager

JR261: General ManagerLocation: Fort AugustusSalary: £30,000 per annumOverview:First Military Recruitment is currently seeking a General Manager on behalf of one of our clients.Our client encourages applications from ex-military personnel; however, all candidates will be given due consideration.Duties and Responsibilities:

• Ensure park presentation meets company standards, maintaining high-quality accommodation and grounds.
• Enforce park rules rigorously to ensure a safe and enjoyable environment.
• Manage and oversee all park operations, ensuring compliance with company policies and achieving financial targets.
• Directly supervise changeover days for efficiency and guest satisfaction.
• Recruit, train, and develop park teams to ensure high performance and guest service excellence.
• Hold regular Head of Department (HOD) meetings to strategize and manage seasonal demands.
• Deliver an outstanding guest/owner experience, responding to feedback and exceeding expectations.
• Take full responsibility for all revenue streams, including Holiday Home Sales, Holiday Hire, Retail, and F&B.
• Control expenses, wage costs, and stock, while implementing strategies to increase sales.
• Ensure full Health & Safety compliance, maintaining records and promoting safe working practices.
• Manage park marketing and brand awareness, including social media and competitor analysis.
• Provide weekly performance reports to the Board of Directors.
• Foster strong working relationships with the central team and other parks in the group.
• Comply with all company policies, rules, and procedures.
• Undertake training as required by management.

Skills and Qualifications

• Proven leadership and management experience in a similar role.
• Ability to organize, prioritize, and meet deadlines effectively.
• Strong communication and teamwork skills, with resilience under pressure.
• Financial and business acumen, with experience managing multiple revenue streams.
• Customer-focused mindset with the ability to influence and negotiate.
• Previous experience in holiday park management is desirable but not essential.
• Must have the legal right to work in the UK.

Location: Fort AugustusSalary: £30,000 per annum